Terms and Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website Business Voice (Our Site), as a registered member of the Business Voice community. Please read these terms of use carefully before you start to use the site. By using Our Site, you accept these Terms of Website Use (Terms of Use) and agree to abide by them. If you do not agree to these Terms of Use, please refrain from using Our Site.

We may modify or update these Terms of Use from time to time without notice. If you continue to use this website after any changes, this means you agree to be bound by the modified Terms of Use.

Information about us

Business Voice is a site operated by Verve Partners Limited and RWE NPOWER ("we or "us"). Our company information is set out below.

  Verve RWE NPOWER
Place of registration England & Wales England & Wales
Company registration number 06663787 3653277
Registered Office

The Clove Building,

4 Maguire Street,

London, SE1 2NQ

Windmill Hill Business Park,

Whithill Way,

Swindon, SN5 6PB

Principal place of business UK UK

Accessing our site

Access to Our Site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on Our Site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, for Business Voice members.

As a registered member of Business Voice, you will be given a display name (first name_last name). You can change this display name to something else by editing your profile. If you would prefer any comments you provide not to identify you to other Business Voice members, please choose a made up name.

If you choose, or you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to anyone. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

When using Our Site, you must comply with the provisions of our Acceptable Use Policy

You are responsible for making all arrangements necessary for you to have access to Our Site. You are also responsible for ensuring that all persons who access Our Site through your internet connection are aware of these terms and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in Our Site and the material published on it. All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on Our Site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without our prior written consent.

If you print off, copy or download any part of Our Site in breach of these Terms of Use, your right to use Our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

By submitting your comments, photos and videos you agree that we are able to use these in company presentations and reports, or in Business Voice newsletters and on the Business Voice website, though we will not disclose any of your personal contact details in doing so.

All trademarks appearing on the website are ours (unless specifically stated otherwise) and nothing in this website shall be construed as conferring by implication or otherwise any licence or right to use any of those intellectual property rights displayed or subsisting on or in this website other than in accordance with these Terms of Use.

Our site changes regularly

We aim to update Our Site regularly and may change the content at any time. If the need arises, we may suspend access to Our Site or close it indefinitely. Any of the material on Our Site may be out of date at any given time and we are under no obligation to update such material.

Our liability

Whilst we take reasonable steps to ensure that the website is properly functioning at all times, we do not warrant that this website will be uninterrupted, timely, secure or error free, that defects will be corrected or that this website or the server that makes it available are free of software viruses or bugs or other defects. You accept that this website is offered on an 'as is' and 'as available' basis.

The material displayed on our site is provided without any guarantee, representation or warranty as to its accuracy. To the extent permitted by law, we expressly exclude to the fullest extent permissible:

All conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.

We make no representations or give any warranty of any kind with respect to Our Site or its contents and disclaim all warranties and representations, except where fraudulently made to the fullest extent permissible under English law.

We will not be liable to you for any loss of content or material uploaded or transmitted through Our Site.

We will not be liable for damages arising out of or in connection with your usage of Our Site, except for those losses which are a foreseeable consequence of our negligence. We are not liable for any other losses including without limitation, compensatory, direct, indirect or consequential losses, loss of data, income or profit, loss or damage to property and claims of third parties or any business loss.

This does not affect our liability for death or personal injury arising from our negligence.

Information about you and your visits to our site

We process information about you in accordance with our Privacy Policy. By using Our Site, you consent to such processing and you warrant that all data provided by you is accurate.

Uploading material to our site

Whenever you make use of a feature that allows you to upload material such as ideas, opinions, suggestions, mini-polls, surveys, videos, pictures or anything else (the "Material") to Our Site, or to make contact with other members of the Business Voice community, you must comply with the content standards set out in our Acceptable Use Policy.

Any material you upload to Our Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, create derivative works from, distribute and disclose to third parties any such material for any purpose. By submitting Material to this website you warrant that you have the right to make it available to us, the Material is not defamatory and the Material does not infringe any law or rights or interests of any 3rd party in any country of the world, in particular, that the Material does not plagiarise or infringe on the rights of third parties including copyright, trade mark, trade secret, privacy, personal publicity or proprietary rights in accordance with our Acceptable Use Policy. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to Our Site constitutes a violation of their intellectual property rights or of their right to privacy.

We will not be responsible or liable to any third party, for the content or accuracy of any materials posted by you or any other user of Our Site.

We have the right to remove any material or posting you make on Our Site if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy

Links from our site

Where Our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

These terms and your use of this website shall be governed by and construed in accordance with English Law.

By accepting these Terms of Use and using the website, you accept that any dispute under these Terms of Use or arising out of use of this website shall be subject to the exclusive jurisdiction of English courts.

Those persons outside England and Wales who choose to use or access this website from their own jurisdiction do so at their own risk and on their own initiative and are responsible for compliance with local laws to the extent any local laws are applicable.

Your concerns

If you have any concerns about material which appears on Our Site, please contact the Business Voice Community Manager at claire@npowerbusinessvoice.com